ABOUT US
Based in Hershey, Pennsylvania, USA, eContent Pro® offers high-quality end-to-end editorial and publishing services, ensuring seamless workflows through the eContent Pro® Business Enterprise Management System (BEMS), fast turnaround times, competitive pricing, and exceptional customer service. Since 1994, we have supported commercial publishers, university/library presses, associations, and societies by streamlining their publishing workflow with innovative publishing solutions.

COMMITMENT TO OUR CLIENTS AND PARTNERS

eContent Pro® is committed to 100% customer satisfaction, and if at any point a job is deemed unsatisfactory, eContent Pro® will ensure that the job is evaluated, redone, and returned to the recipient with any feedback provided in mind.

ETHICS

It is the policy of eContent Pro® to maintain the highest ethical standards by promising that our organization and all our team members exude respect, confidentiality, and integrity for every order we complete.

DIVERSITY AND INCLUSION

eContent Pro® does not tolerate discrimination based on age, gender, race, affiliation, religious beliefs, political beliefs, sexual orientation, or country of origin. We are an inclusive company, and we continually strive to ensure that our staff management, editors, and all aspects of the company reflect the highest level of inclusion of experts from all over the world. Our goal is to continue to demonstrate a diverse, inclusive culture that fuels innovation among the communities we serve.

CONFIDENTIALITY

eContent Pro® assures the highest level of confidentiality to all its clients. All information that is communicated by clients to eContent Pro® is considered confidential information received during the working relationship and will not be transmitted orally, visually, in writing or electronically. Researchers and other independent clients working with eContent Pro® can have confidence that items such as scientific and/or academic forms and proprietary documents, including manuscripts, tables, figures, and all forms of data, including research and business data, will not be shared. Organizations can have confidence that items such as marketing plans, price lists, strategies, ideas, and concepts will be protected. All information shall remain the sole property of the organization or independent client. Also, the contact information of all clients will not be shared with any third-party service providers.

Additionally, clients can expect that when their work is submitted for scientific & scholarly evaluation (pre-peer review), anonymity is offered on both sides through a double-blind process where the identities of the editors and clients remain unknown to the other party.* Because many of our editors are members of different editorial boards of various prestigious journals, we cannot share their identity as we must avoid any potential conflict of interest.

*Disclaimer: While eContent Pro® will make every attempt to ensure anonymity of both the client and the editor, it cannot be 100% guaranteed as there may be instances where the client or editor information may not be able to be completely removed from documents and/or files.

CONTACT US
Contact us today to tell us more about your project and how we can bring your vision to life.
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